Resume

Bruno Pedroso

Summary

Finance associate at a Series A software company who builds and automates its reporting and forecasting workflows, saving hundreds of hours a month, and models revenue, pricing, and unit economics with the CEO and CFO. Came up through business operations at UPS, where volume and labor plans were the critical inputs to daily resource allocation across a $200 million automated facility. Master of Finance from Penn State Smeal with a BS in Economics.

Experience

Referrizer (Series A SaaS company)

Remote

Strategic Finance Associate (Contract)

Nov 2025 – Present

Supported budgeting and re-forecasting with ARR, customer acquisition cost (CAC), and capital-efficiency models
Forecast revenue year over year, setting growth and net revenue retention (NRR) assumptions for the plan
Modeled weekly burn, runway, and unit economics in Excel with the CEO and CFO, steering a $1M capital raise
Managed relationships with accredited investors, fielding questions and follow-ups through the raise
Allocated the campaign budget across dozens of vendor plans and tiers, cutting enrichment spend 34%
Analyzed subscription pricing and set the recommended price point for a new AI product offering
Automated recurring reporting with Python scripts and AI agents, saving 25 hours a week of manual work
Built a research and reporting platform on a 6,000+ record SQL database, saving 300+ hours a month
Ran diligence on an $18.7M acquisition, repricing its revenue-multiple ask against actual NRR and 3% EBITDA
Drove adoption with SOPs at three skill tiers, no-code to Python, so the team ran the workflows independently

Apple

Bridgewater, NJ

Senior Technician (prior: Technical Expert, Technical Specialist, Specialist)

Oct 2021 – Sep 2025

Managed technical client relationships for four years: 90 NPS vs a 75 store goal, 340+ documented testimonials
Cited by clients for a rare ability to distill complex information across technical and business audiences
Resolved Tier-3 escalations for consumer and business clients across two stores, owning issues end to end
Demonstrated high attention to detail by sustaining a 99% repair success rate for 10 months vs a 93% goal
Turned complex technical failures into client-ready, plain-language action plans for non-technical customers

UPS

Monroe Township, NJ

Operations Manager

Oct 2019 – Mar 2021

Owned the operating business plan, forecasting volume, labor, and cost; delivered 92.1% effective-to-plan
Built account-level demand forecasts, consolidating volume and destination mix into the equipment and load plan
Budgeted and re-forecast labor hours by operational area, translating productivity into unit cost analysis
Performed variance analysis of actual to budgeted labor hours and cost, reconciling time cards and weekly payroll
Led daily scorecard reviews with 30+ direct reports: throughput, cost-per-piece, utilization, service levels
Developed action plans diagnosing root causes behind throughput and service misses, returning the sort to plan
Directed the operation to 3rd globally among UPS automated sorts in Q1 2020 from the control room
Broke the building throughput record at 200,000+ packages, the only division operation to clear 150,000 at peak

Automation Specialist (prior: Feeder Dispatch Supervisor, Front Line Supervisor)

Sep 2017 – Sep 2019

Ran operations for the commissioning of a new automated hub, the first of its kind in the Northeast
Stress-tested the facility to its rated spec before go-live in daily reviews with vendors and engineers
Led a cross-functional process improvement with Industrial Engineering, lifting facility utilization from 79% to 96%
Built analytics dashboards in Excel and Access, giving supervisors live cost and capacity visibility
Cut rental and rail detention costs with an exception tracker that caught equipment slipping out of the network
Pushed the facility to 16th in the world and 11th in the US among UPS automated sorts in 2019

Selected Projects

Valuation Engine: Built an application that runs a full valuation on any US-listed company and presents a price range
M&A capstone: Led a three-analyst sell-side M&A engagement; presented the recommendation to ownership
Cyber breach cost model: Built a Tableau dashboard modeling the financial cost of a cyber breach

Education

Penn State University

Smeal College of Business

Master of Finance

May 2026

Coursework

Advanced Financial Modeling (Python)
Financial Analysis and Valuation
Financial Engineering and Corporate Strategy
Strategic Financial Management
Corporate Financial Analytical Research Projects
Modern Portfolio Management
Fixed Income Markets
Fundamentals of Financial Markets
Global Finance
Risk Management and Compliance
Managerial Accounting
Quantitative Analysis for Managerial Decision Making
Communication Skills for Management
Global Immersion: Porto, Portugal

Penn State University

Bachelor of Science in Economics, Minor in Security & Risk Analysis

Economics

Intermediate Microeconomic Analysis
Intermediate Macroeconomic Analysis
Introduction to Econometrics
Statistical Foundations for Econometrics
Money and Banking
International Finance and Open Economy Macro
International Economics
Decision Making and Strategy in Economics
Economics of Public Expenditures

Security & Risk Analysis

Introduction to Security and Risk Analysis
Informatics Risk and the Post-Modern World
Overview of Information Security
Legal and Regulatory Environment of IST
Networking and Telecommunications
Introduction to Programming

Full coursework

Skills

Financial analysis: Forecasting, budgeting, variance, profitability and pricing analysis, cost allocation, reconciliation, unit economics
Financial modeling: Three-statement, DCF and APV valuation, Monte Carlo, comparables, Solver optimization
Tools: Microsoft Excel (advanced, VBA, pivot tables, XLOOKUP), Google Sheets, PowerPoint, Power BI, Tableau, Power Apps
Data & AI: SQL, Python, ChatGPT, Claude, Microsoft Copilot; automated reporting and research workflows
Certifications: MITx Computer Science and Programming Using Python; WSP Financial Modeling Certification
Languages: English and Portuguese (native), Spanish (advanced)

More about me

An interdisciplinary path, built from the ground up.

I started in operations. Then I stepped back after the pandemic to finish school, became the first in my family to earn a college degree, and kept moving toward the work I was most drawn to: how systems run, how value moves through them, and how to build the tools that make both faster.

Thank you for stopping by! If you'd like to learn more feel free to read below, and if you'd like to connect click here. -Bruno

II.

Scale, carried together.

Thirty-plus supervisors. Five million-plus in savings across operations. Asset utilization, capacity planning, execution discipline; not separate from value creation, but part of it.

Bruno Pedroso with his boss at the UPS management program

III.

A different set of muscles.

After the pandemic, a deliberate trade. Part-time at Apple so I could finish school. Service, technical communication, translating complexity into something another person can actually use. Read more about my work here.

IV.

First in the family.

An A.S., then the B.S. in Economics with Security and Risk Analysis at Penn State. The first degree in the family. It gave me the lens: incentives, value, how systems fail, how uncertainty moves.

Where the path stands now.

Master of Finance at Smeal. Strategic finance at Referrizer. The analysis and the building, in the same hands. The disciplines stopped being separate a while ago.

The pages keep being written. — Fin —

The operating base.

Four years at UPS. Frontline, supervision, dispatch, control room, automation, operations. The first place I saw what scale really looks like. Systems are fragile. Bottlenecks spread. Most decisions show up downstream.

Click to open

— / —

Overview

This page is the coherent version of the story, not the credential dump. The important part is not just where I've worked. It's how the pieces connect. Operations taught me scale, constraints, and execution. Economics taught me incentives and value. Security and risk analysis taught me how systems fail and how uncertainty moves through them. Finance sharpened some of that further, but the real pattern is interdisciplinary.

That's also why the path matters to me personally. I worked first, then built the academic base deliberately while continuing to work. It was never about collecting titles. It was about building a stronger lens, one broad enough to move across domains without losing analytical rigor.

UPS

UPS was the real operating base. I started on the frontline and moved through supervision, dispatch, control room work, automation, and operations management. It was the first place I saw what scale really looks like. Throughput, route efficiency, labor allocation, equipment constraints, service pressure, volume surges. You learn very quickly that systems are fragile, that bottlenecks spread, and that most decisions show up somewhere else downstream.

That environment taught me something I still carry with me: operations are economic outcomes in motion. Asset utilization, capacity planning, process design, and execution discipline are not separate from value creation. They are part of it. Long before I was building valuation models, I was already learning how the underlying machinery works.

Apple and School

After the pandemic, I made a conscious tradeoff. I stepped back to part-time work at Apple so I could become the first in my family to earn a college degree. That decision mattered. It gave me the room to finish the A.S. in Business Administration, then the B.S. in Economics with Security and Risk Analysis at Penn State, while still working in a place that sharpened a very different set of muscles.

Apple taught me service, technical communication, client trust, and how to translate complexity into something useful for another person. Economics had already fascinated me since high school. Markets, early trade, perceived value, rationality and irrationality, the strange mix of science and art underneath it all. The risk analysis work added the other lens: how systems fail, how threats propagate, how uncertainty gets quantified. That combination turned out to be far more useful than either one alone.

Interdiscipline

The point, to me, is to create value. For yourself, for the people around you, and ideally in a way that compounds beyond you. That belief is what keeps pulling me across domains instead of into one narrow lane. Economics, risk, operations, strategy, and finance all answer different parts of the same question. How do systems work, where do they break, what incentives are shaping them, and where is value actually being created or destroyed?

The Master of Finance at Penn State Smeal and the strategic finance work at Referrizer have sharpened that picture. The work runs on two sides. One side is the analysis: valuation models, growth assumptions, scenario testing, investor conversations, and shaping the financing story around the business. The other side is what makes the analysis usable at speed: the investor prospecting system I built for the raise, InvestorBook, and LeadDoggy. The disciplines stopped being separate a while ago. Finance tells me what to build. Building is how I move faster than the people who only do one or the other.

Credential Dump

Work

Impact

Skills

Studies